FAQ : SUPREME INTERNATIONAL

Frequently asked questions

6/24/20246 मिनट पढ़ें

Frequently asked questions

1. What distinguishing features does the Supreme Call-Bell system offer?

● The Supreme Call-Bell system's LED/DMD/IP-based display arrangement is available in both wired and wireless versions with a long range.

● A single display can be designed to compensate for as few as five rooms or tables or as many as 100 rooms or tables, with all rooms/users configured on the same display board for simultaneous use.

● The user can specify room numbers in 2/3/4 digits, with numeric and alphanumeric options available.


2. Does the Supreme Call Bell System use the latest technology?

The Supreme Call Bell Systems are built with non-interfering RF technology, eliminating the need for WiFi and ensuring that no user interferes with another while in use. This improves the consistency and breadth of patient care.


3. How many remotes can be connected to a single Supreme Call Bell System display station?

Supreme Call-Bell systems can accommodate up to 100 remotes on a single display, including pendants, door indicators, code blue units, toilet pull cords, and pendants.


4. Is Wireless Call Bell System a preferable option to a Wired Call Bell System?

Wireless is sweeping the country due to the massive cost savings and zero maintenance and reliability that wireless systems provide. Wireless technology allows you to easily upgrade, integrate, and personalize your system. Furthermore, you do not have to install all of that costly wiring, tubing, and electrical back-boxes, which can be damaged or become obsolete over time. Because wireless stations are easy to install and relocate, they provide significantly more flexibility for change. If a fault occurs in the wiring, identifying the fault is a time-consuming process, and if the wiring is in a loop, faults have a cascading effect.


5. How does the Supreme Nurse Call Bell System ensure that the patient receives assistance?

In addition to providing a cancellation button on the patient's bedside remote so that the nurse must physically go to the patient's bedside to do so, the Supreme Nurse Call Systems also includes an optional data logger that can be used by management

to monitor how long it takes the nursing staff to respond to patient calls. As a result, patients will receive consistent care and integrated clinical treatment.


6. What is the installation procedure for the SUPREME Wireless Call Bell System?

Since the SUPREME Wireless Call Bell System is a plug-and-play system, it can be easily installed by the user. Simply connect the display to power and screw the wall-mounted remotes to the desired location, or keep the hand-held remotes near the patient's bedside.


7. If some of the room numbers are alphanumeric rather than pure digits, such as ICU1 and CCU1, how will the Supreme Call Bell System indicate the room designation?

The SUPREME Call Bell System offers an alphanumeric display option for room numbers, allowing customers to specify the room numbers as per their requirement.


8. What sort of wire is compatible with the SUPREME Wired Call Bell System?

The Supreme Call bell system can be configured with two-pair telephone wire or CAT-6 wire in a loop in a one-to-one configuration.


9. How should the cabling for the SUPREME Wired Call bell system be done?

It is very simple to install a SUPREME Wired Call Bell System. Please contact us if you require a wiring diagram.


10. Is the SUPREME Call bell system trustworthy?

Naturally, the SUPREME Call bell system has stood the test of time. In the past five years, we have had more than 400 installations all over India.


11. Does the SUPREME Call Bell System require any maintenance?

No, the Supreme Call bell system is a wireless, plug-and-play electronic system that requires no maintenance. It is designed to run continuously for 365 days. The remotes' batteries last for 2-3 years, so there is no need to replace them frequently.


12. What pollutants do Supreme Air Quality Monitors typically monitor?

Carbon Monoxide (CO), Particulate Matter (PM-2.5, 5, 10), Sulfur Dioxide (SO2), Nitrogen Dioxide (NO2), Ozone (O3), Carbon Dioxide (CO2), and Formaldehyde (HCHO) are some of the pollutants that Supreme Air Quality Monitors can measure; besides temperature, humidity, AQI, and noise levels.


13. What exactly is the Supreme Queue Management System?

A Queue Management System is essentially a system that ensures customers are served in the correct order. The Supreme Queue Management system assists businesses in facilitating customer access to service, planning and managing customer flow, and segmenting customers into different queues, rather than placing all customers in the same line.


14. What are the advantages of using the SUPREME Queue Management System?

Some of the advantages of Supreme queue management systems are as follows:

For Clients:

● Queuing becomes smooth and contact-free.

● Shorter, faster, and more transparent wait times

● Real-time queue status updates, notifications, and alerts

For Staff:

● Contact-free queuing reduces risks.

● Staff allocation and mobility could be optimized for improved productivity.

● Real-time data collection for better customer traffic prediction and management


15. Which industries will benefit the most from Supreme Queue Management Systems?

The following industries stand to benefit from the installation and use of the Supreme Queue

Management system:

a) Government organizations: Because the public sector has a high volume of foot traffic, centralized systems are required to efficiently manage citizen and visitor volumes.

b) Healthcare: High patient traffic and the need for short managed queues necessitate the use of Supreme Queue Management systems to keep both patients and staff safe and stress-free in a monitored environment.

c) Retail: Installing a Supreme Queue Management system in retail outlets would help them streamline and direct their daily operations.

d) Banks: Financial institutions, such as banks, require the Supreme Queue Management system to improve service quality and optimize operations.

e) Airports and Airlines: Customers want their airlines to be well-organized and managed to meet their changing needs. Their pre-boarding and arrival experiences would both be enhanced by a Supreme Queue Management system.


16. Can Supreme Systems be tailored to the needs of your customers?

Without a doubt, we specialize in meeting our customers' unique, customized needs.


17. Are Supreme products covered by a warranty?

Please contact our customer service for details as most of our products are covered by a Warranty.


18. Who at Supreme will deal with the customer's issues if they arise during or after installation?

Supreme International's highly skilled and qualified staff will be waiting to take your call at Supreme Customer Care whenever you need service or assistance with the SUPREME products. If there are ever any issues with your product, we will offer dependable and user-friendly answers to all your problems.



Predict the future

You didn’t come this far to stop

black blue and yellow textile
black blue and yellow textile

The described queue management solution for activity centers like bungee jumping, water slides, rappelling, and other sport activities sounds like a practical and effective way to help families capture precious moments during these activities. Let's break down the main features and benefits of this supreme queue management system:

  1. Display at Optimal Locations: The system sets up displays at strategic points where the best pictures can be taken. The displays gives them the next three token who are going to take off so that without getting trapped in crowd they can enjoy their moment and can be there at the right time when they have to be.

  2. Remote Control Unit: The staff responsible for overseeing the activity holds the remote control unit. This unit allows them to manage the token system and control the display. They can update the next token number when a participant is ready to take off.

  3. Token System: Each participant is given a specific token number. The display shows the current token number and the next two token numbers in the queue. This helps participants and their families know when they will be up next, reducing confusion and anxiety.

  4. Wired or Wireless Option: The solution offers flexibility by allowing both wired and wireless configurations. Depending on the location and setup requirements, the system can be customized to use either option. For wireless the range repeater can be used to enhance the range.

  5. Scalability: The system can be easily expanded to accommodate multiple activity points. Each point can have its own display and queue management setup.

Benefits:

a. Enhanced Experience: Families can focus on enjoying the moment rather than worrying about keeping track of the queue. They can capture their loved ones' emotions without missing important shots.

c. Customer Satisfaction: Participants and their families will appreciate the organized and transparent queue system, leading to increased customer satisfaction.